{"id":4500,"date":"2025-07-22T07:47:46","date_gmt":"2025-07-22T04:47:46","guid":{"rendered":"https:\/\/sashinah.com\/delivery\/"},"modified":"2026-06-02T11:39:02","modified_gmt":"2026-06-02T08:39:02","slug":"delivery","status":"publish","type":"page","link":"https:\/\/sashinah.com\/en\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"\t\t
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Delivery & Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Delivery <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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At <\/span>SASHINAH, we make it a point of honor to ensure <\/span>smooth, controlled logistics.<\/span><\/span>Each order is <\/span>carefully prepared in our <\/span>European logistics center, then <\/span>dispatched by our partner carriers selected for their reliability, speed and <\/span>on-time delivery.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Shipping zones and costs <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our products are delivered throughout the European Union, as well as to Switzerland, the United Kingdom and other eligible destinations outside the EU.<\/span><\/b> Delivery costs are automatically calculated when you place your order, based on your address, basket contents and available delivery options.<\/span><\/i>.<\/span> <\/span><\/p>

\u270d\ufe0f <\/strong>Home delivery with signature option: available in certain eligible countries. This option allows you to receive your order by hand only. This option is automatically proposed when you place your order, if it is available for your country. <\/p>

\ud83d\udfe2 <\/span>Zone 1 – Europe-<\/b> Countries<\/b> concerned<\/b><\/em>: Slovakia, Hungary, Czech Republic, Croatia, Slovenia, Poland, Romania, Bulgaria, Austria<\/b>Standard delivery charge: \u20ac3.90 up to 1 kg – standard delivery free from \u20ac65 purchase
\u270d\ufe0f Home delivery with signature: option available (depending on eligible countries)
\u23f1 Indicative delivery time: 1 to 3 working days<\/p>

\ud83d\udfe1<\/span> <\/span>Zone 2 – Europe <\/span><\/b>– <\/span>Countries concerned<\/span><\/i><\/b> :<\/span><\/i> <\/span>Belgium, Netherlands, Germany, Luxembourg<\/span><\/b>
Standard delivery charge: \u20ac4.90 up to 1 kg – free standard delivery from \u20ac65 purchase
\u270d\ufe0f Home delivery with signature: option available (depending on eligible countries)
\u23f1 Indicative delivery time: <\/span>2 to 4 working days <\/p>

\ud83d\udfe0<\/span> <\/span>Zone 3 – Europe <\/span><\/b>– <\/span>Countries concerned<\/span><\/i><\/b> :<\/span><\/i> <\/span>Italy, France, Denmark, Lithuania<\/span><\/b>
Standard delivery charge: \u20ac5.90 up to 1 kg – free standard delivery from \u20ac65 purchase
\u270d\ufe0f Home delivery with signature: option available (depending on eligible countries)
\u23f1 Approximate delivery time: <\/span>3 to 5 working days <\/p>

\ud83d\udd35<\/span> <\/span>Zone 4 – Europe –<\/span><\/b> <\/span>Countries concerned<\/span><\/i><\/b> :<\/span><\/i> <\/span>Spain, Portugal, Estonia, Latvia<\/span><\/b>
Standard delivery charge: \u20ac6.90 up to 1 kg – free standard delivery from \u20ac70 purchase
\u270d\ufe0f Home delivery with signature: option available (depending on eligible countries)
\u23f1 Approximate delivery time: <\/span>3 to 5 working days <\/p>

\ud83d\udfe3<\/span> <\/span>Zone 5 – Europe <\/span><\/b>– <\/span>Countries concerned<\/span><\/i><\/b> :<\/span><\/i> <\/span>Sweden, Greece, Ireland, Finland, Malta, Cyprus<\/span><\/b>
Standard delivery charge: \u20ac8.00 up to 1 kg – free standard delivery from \u20ac80 purchase
\u270d\ufe0f Home delivery with signature: option available (depending on eligible countries)
\u23f1 Indicative delivery time: <\/span>4 to 6 working days <\/p>

\u26aa<\/span> <\/span>Zone 6 – Enlarged European periphery <\/span><\/b>– <\/span>Countries concerned<\/span><\/i><\/b> :<\/span><\/i> <\/span>United Kingdom, Norway, Andorra, Switzerland<\/span><\/b>
Standard delivery charge: \u20ac9.00 up to 1 kg – free standard delivery from \u20ac90 purchase
\u270d\ufe0f Home delivery with signature: option available (depending on eligible countries)
\u23f1 Indicative delivery time: <\/span>4 to 7 working days <\/p>

Note: for countries outside the European Union, customs duties and import taxes are payable by the customer.<\/span> <\/span><\/p>

\u26ab<\/span> <\/span>Zone 7 – International & DOM-TOM<\/span><\/b> Delivery charges are calculated automatically according to destination and package weight.<\/span> Indicative delivery time: <\/span>5 to 12 working days. Any customs duties and import taxes remain the responsibility of the customer.<\/span><\/i> <\/p>

* Delivery with signature: only available if offered by the carrier in the country concerned.<\/span> <\/span><\/p>

\u26a0\ufe0f<\/span><\/b>Information<\/span><\/b> <\/span><\/p>

* Delivery times may vary slightly during busy periods (holidays, Black Friday, special offers, etc.). <\/p>

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Free delivery <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Delivery is <\/span>free from an amount defined according to your <\/span>delivery zone.<\/span><\/span>The <\/span>applicable threshold is displayed directly in your basket before validation.<\/span><\/p>

\u26a0\ufe0f<\/b> Important: if you use a coupon code, the free delivery threshold applies <\/span>after deduction of the discount. Make sure that the final total remains eligible.<\/span><\/p>

Please note: <\/span>international destinations, including French overseas departments and territories, are <\/span>not eligible for free delivery, even with a promotional code, due to specific logistical costs and customs formalities.<\/span><\/span>Any customs duties and import taxes are the responsibility of the customer.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Shipping costs <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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When you place your order, the postage costs are calculated automatically according to your destination country, the contents of the shopping basket and the available delivery options.<\/span> <\/span>Our system automatically applies the most favourable rate the most favourable rate, without any action being required on your part. <\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Order tracking <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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As soon as your order has been shipped, you will receive a <\/span>confirmation e-mail containing your <\/span>tracking number and a <\/span>direct link to the carrier’s tracking page.<\/span><\/p>

Important: tracking information may take up to <\/span>24 hours to appear on <\/span>the<\/span> carrier<\/span>‘s tracking page.<\/span> If no details appear immediately, simply wait before checking again.<\/span><\/p>

Didn’t receive the e-mail?<\/span><\/span>The <\/span>tracking number is also available in your <\/span>customer area, section <\/span>My orders<\/span><\/i>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What should I do if my delivery address is incorrect? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In the event of an error when entering your address, please <\/span>contact us as soon as possible so that we can make the correction, <\/span>if your order has not yet been prepared or dispatched.<\/span><\/span>Once shipment has been confirmed, <\/span>no address changes can be made.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Returns <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We strive to ensure that every <\/span>SASHINAH experience <\/span> is smooth and true to your expectations.<\/span><\/span>If you’re not completely satisfied with a particular product, here’s what to do.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Right of withdrawal (EU orders) <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You have <\/span>14 calendar days from receipt of your order to exercise your right of withdrawal, <\/span>without having to give any reason.<\/span><\/p>

For the return to be accepted, the products must be :<\/span><\/p>